Observability engagements

Diagnostic deep-dive (2–4 weeks)

A time-boxed review of one critical service or bounded subsystem. We map existing metrics, logs, and traces; reproduce a known failure mode in staging; and document the smallest instrumentation changes that make the next incident faster to narrow.

You receive a findings memo, prioritized change list, and a 60-minute walkthrough with your team.

Tracing rollout companion (multi-milestone)

For teams adopting OpenTelemetry or enriching an existing APM deployment. Milestones cover auto-instrumentation gaps, context propagation through async workers, sampling strategy, and cost guardrails for high-cardinality attributes.

Each milestone is accepted when agreed tests pass in staging and owners sign off on alert noise levels.

Log pipeline hardening

When log volume or missing fields block investigations, we trace collectors, parsers, and retention policies end to end. Deliverables include field dictionaries, drop rules that preserve audit needs, and dashboards that prove the pipeline still carries forensic detail.

Advisory retainer

Prepaid hours for questions that do not warrant a full project: reviewing vendor RFPs, sanity-checking SLO proposals, or pairing during a release weekend. Unused hours do not roll indefinitely — your proposal states the expiry policy.

Ready to align an engagement to your calendar? Contact us with your stack outline and the service you need diagnosable first.